Agate Resources is a privately held company in Eugene, OR. They provide a wide range of services including consulting, claims processing, network management, and provider contracting and credentialing.
Agate was wondering about the efficiency of their IT processes. They hired VIE to perform an outside review of their IT operations to determine how well IT was providing services to clients and to benchmark its services against best practices.
VIE provided Agate with key insignt on IT personnel and IT services on how to position them for better alignment with business needs.