Wesley Homes is a mission driven not-for-profit, full service continuiing care retirement community that provides a network of services for older adults. It is based in the Tacoma area of Washington state. Wesley Homes had many challenges with their technology including lack of a governance structure, disparate systems for different parts of the business and lack of a technology strategy to meet business needs over the next 2-3 years.
VIE was engaged to do an IT SnapShot to review all critial areas of IT in light of the need for it to help achieve Wesley’s goals. VIE worked with the executive management staff at all locations to define the issues and make recommendations on addressing the most critical problems.
VIE delivered a report to the executive team that included the concrete steps that Wesley Homes can take to improve business operations with IT services.